ABOUT SHOPWORKS SCIENCE
Shopworks Science conducts shopper, customer, e-tailing and store design research for retailers, manufacturers, store designers and marketing/advertising agencies.

We are a privately owned consultancy based in Docklands, Victoria.  We service Australia, New Zealand and Asia with a wide variety of shopper research services covering all forms of the consumer shopping experience.

Key staff:

Melissa Fletcher

Melissa leverages her extensive experience and post graduate qualifications in psychology and training to both find out what shoppers really want, and then develop and implement practical improvements within retail and showroom environments. She brings her extensive experience in Australian and Asian markets, and across multiple complex retail service environments to every project.

Mark Fletcher
A highly skilled qualitative/quantitative researcher with experience in consulting and research management.  Mark has particular expertise in applying customer based insights to drive increased sales and profits.